Dear customers, you can now use our new Customer Care portal for returning used filter cartridges intended for recycling. The portal is located on the Recycling, Returns, and Complaints page. Thank you.

Recycling of cartridges, returns, and claims

Welcome to our customer care portal!

Here you can easily submit your request for pickup, return, or claim, and we will keep you informed about every step via e-mail. Once your case is created, you will automatically receive a shipping label from us – quickly, conveniently, and hassle-free.